top of page

Refund Policy

🔒 Legal Disclaimer

Last Updated: [Insert Date]

The information, products, and services provided on this website are for general informational and commercial purposes only. By using this website, you agree to the terms of this disclaimer.

1. Product Information

While we at Reassured Automotive Solution CC strive to ensure the accuracy of product descriptions, images, compatibility information, and pricing, we do not guarantee that all information is completely error-free. It is the customer’s responsibility to verify that the part is compatible with their vehicle before making a purchase. Please contact us if you are unsure.

2. Used Parts

Some of the items sold on this website may be pre-owned or refurbished. All used parts are sold as-is, and any warranties will be clearly stated where applicable.

3. Vehicle Compatibility

We are not liable for incorrect installations, damage caused by misuse, or the purchase of parts that are incompatible with your vehicle. Buyers must confirm compatibility before purchase.

4. Limitation of Liability

Reassured Automotive Solution CC shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of any product purchased through this website.

5. External Links

This website may contain links to third-party websites. We do not control or endorse the content, policies, or practices of any third-party site and are not responsible for their actions.

6. Shipping & Returns

Please review our Shipping and Return Policy for detailed information. All return requests must comply with our stated procedures and timeframes.

7. No Professional Advice

All content provided on this website is for general informational purposes and does not constitute mechanical or professional advice. For technical issues, always consult a qualified professional.

📩 Questions or Concerns?
Email us at reassured.mechanic@gmail.com
We’re here to help with any questions regarding product compatibility, policies, or general inquiries.

🔁 Refund & Return Policy

Reassured Automotive Solution CC
Effective Date: [Insert Date]

We value customer satisfaction and aim to ensure you are happy with every purchase. Please read our Refund & Return Policy carefully before placing your order.

✅ Eligibility for Returns

You may request a return or refund if:

  • The item you received is defective, damaged, or not as described

  • The item is unused, uninstalled, and in its original packaging

  • Your request is made within 7 days of delivery

We reserve the right to inspect returned items before approving any refund or replacement.

🚫 Non-Returnable Items

We do not accept returns or refunds for:

  • Electrical parts (due to testing and installation risks)

  • Used parts sold as-is with no warranty

  • Items damaged by incorrect installation or misuse

  • Items requested for return after 7 days of delivery

🔄 Exchange Policy

If the wrong item was sent or if your part is defective, we will offer a replacement at no extra cost or issue a store credit. In some cases, shipping costs may be refunded.

💸 Refund Process

Once your return is received and inspected:

  • Approved refunds will be processed within 7–10 business days

  • Refunds will be issued via the original payment method

  • You will be notified by email once your refund has been processed

🚚 Return Shipping

  • Customers are responsible for return shipping unless the item was incorrect or faulty on arrival

  • We recommend using a trackable courier for all returns

📩 Contact Us

To request a refund, return, or exchange, please contact us at:

📧 reassured.mechanic@gmail.com
Please include your order number, item details, and reason for return

bottom of page